Skip to content

Site shows \"Not Secure\"

Your browser shows a “Not Secure” warning when you visit your organization’s site address.

“Not Secure” means your browser didn’t get a valid HTTPS certificate for that address when it loaded the page.

The Domains & SSL page (Website › Domains & SSL) can’t tell you more: it doesn’t show your address or the status of its certificate, because no source for either is available to it. It shows no “Securing your site” notice and no “Secured” badge.

  1. Check the address in your browser’s address bar. It should start with https:// and be the site address you chose when you created your organization.
  2. Reload the page in your browser.

There’s no setting in MapleGather for the certificate of your site address, so there is nothing to change in MapleGather.

If the warning stays, your browser is still not getting a valid certificate for that address. MapleGather doesn’t send an email or an admin notification about certificates, and no page in MapleGather shows their status.