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Membership level settings reference

This page describes every field on the Add level / Edit level form in MapleGather so you know what each setting does before you save.

Field What it does Notes
Name The name members and prospects see on the sign-up page and in their portal. Required. Must be unique within your organization.
Description Optional text shown on the sign-up page under the level name. Supports plain text up to 1,000 characters. Hidden on the detail page when left blank.
Field What it does Notes
Price The amount charged per billing period. Required. Enter 0 for a free level.
Billing period How often the member is charged. Options: Monthly, Quarterly, Annual, One-time. Default: Annual.
Multi-year cycles Charges the member annually for a set number of years before prompting them to continue. Off by default. When on, enter the number of cycles (1–10).
Field What it does Notes
Rolling Each member’s renewal date is anchored to the day they joined. Default. Simplest for most organizations.
Fixed All members in this level renew on the same calendar date each year. When you choose Fixed, a date picker appears for the anchor date. Good for fiscal-year-based memberships.
Lifetime Members pay once and never renew. Disables auto-renew and renewal reminders for members at this level.
Field What it does Notes
Public Anyone on your sign-up page can see and join this level. Default.
Members-only Only existing members can see and switch to this level. Useful for upgrade levels. Existing memberships are unaffected if you switch a populated level.
Invitation only Only people with an admin invitation can join this level. Prospects do not see it on the public sign-up page. Admins must invite members individually.
Restrict to specific email domains An optional switch shown under the Visibility options. When on, a domain row appears: type one domain per row in Email domain (after “ends with @”) and select Add domain for more. Only prospects whose email ends in a domain you list (for example, harvard.edu) see this level on your public sign-up page — it appears for them once they enter a matching email while applying. Up to 10 domains; with two or more, set Match to any or all. Affects your public sign-up page only (no effect on Members-only or Invitation only). See Segment a level to a specific audience.
Member-tag restriction Restricting a level to members who have a tag or belong to a static group isn’t available yet — the level form has no member-tag rule editor. See Restrict a level to a member tag.
Field What it does Notes
Only allow switching to this level at renewal An optional switch. When on, members can switch to this level only when their membership renews — not partway through their term. Off by default. On a member’s level picker, the level shows as Available at renewal rather than being hidden. An admin can still move a member to it early by overriding the lock. See Lock a level to renewal-time changes.
Field What it does Notes
Offer auto-renewal at signup Whether people applying to this level see an Enable auto-renew checkbox. They always choose — it starts unchecked. New levels start with your organization’s default (Memberships > Settings > Auto-renewal). Always off — and can’t be turned on — for One-time and Lifetime levels and for levels that invoice new members at signup. Turning it off on a level asks you to confirm: existing subscriptions stay active until cancelled, and new applicants won’t be offered auto-renewal.

Family and household levels have three more settings, shown only when the level type is Family / Household:

  • Household billing — Flat fee (the default; one price covers the whole household) or Per additional member (a base price plus a Price per additional member (after primary) for each linked member).
  • Who can sign in? — Every member (the default) or Owner only.
  • Let household members renew — off by default; when on, linked members can renew the household membership on the household’s saved card.

The level page shows them as Household pricing, Login access and Household members can renew. See Family and household level settings reference for what each option does.