Bulk operation partially failed
What’s happening
Section titled “What’s happening”A bulk operation changed some of the records you selected but not others — for example, some members still don’t have the tag you added.
The bulk-operation page doesn’t tell you this. After you select Confirm, it shows “{N} record(s) updated”, where N is the number of members you selected, or an error if the operation couldn’t complete. It doesn’t list which records changed and which didn’t. There’s no Recent bulk operations page, no per-record details and no Rollback for a member bulk operation.
Records that were changed keep the change. You need to find the records that weren’t changed, then fix them by hand or run the operation again on just those.
How to fix it
Section titled “How to fix it”Step 1: Find the records that weren’t changed
Section titled “Step 1: Find the records that weren’t changed”In the member list, filter for the change the operation made — for example, the tag it added — to see which of the members you selected have it and which don’t.
Step 2: Fix them
Section titled “Step 2: Fix them”Option A: Fix the records manually
- Open each record that wasn’t changed and make the change there.
- If the reason looks systemic (see below), fix that first.
Option B: Re-run on just those records
If the cause was temporary (like a network interruption):
- In the member list, filter or search to find only the records that weren’t changed.
- Select them and run the same operation again.
To reverse the changes that were made: there’s no bulk action that undoes one — the bulk bar offers only Add tag and Archive. To reverse an archive, turn on Include archived in the member list and select Restore on each member. A tag added in bulk can’t be removed from the app yet: neither the bulk bar nor the member’s page has a remove-tag control.
Common failure reasons and what to do
Section titled “Common failure reasons and what to do”| Failure reason | What to do |
|---|---|
| “Archived with active subscription” | Cancel the subscription first, then re-run the operation on that member. |
| “Already has this tag” | No action needed — the record already had the tag you tried to add. |
| “Modified since preview” | Another admin changed the record between the preview and the commit. Review the record and re-run if still needed. |
| “Cannot modify cancelled membership” | Cancellation is a terminal state for some operations. Review whether the intended change is appropriate for a cancelled member. |
| “Insufficient permissions” | Your role may not cover all the records in the selection. Contact your org owner. |
If that didn’t work
Section titled “If that didn’t work”- There’s no Rollback option — rolling back a member bulk operation isn’t built yet (once it is, it’s designed to close 48 hours after the operation). To reverse an archive, select Restore on each archived member (turn on Include archived in the member list to see them). A tag added in bulk can’t be removed from the app yet.
- You can’t see which records failed — the per-record details aren’t built yet. Find the records in the member list instead: filter for the change the operation made (for example, the tag it added) to see which members have it and which don’t.