Family and household level settings reference

This page describes the settings specific to family and household membership levels in MapleGather. They appear on the Add level / Edit level form.

For the settings that all levels share (name, price, renewal, visibility), see Membership level settings reference.

Level type

Setting	What it does	Notes
Level type	Chooses Individual (one membership, one member) or Family / Household (a primary member plus linked household members).	Choosing Family / Household shows the Family / Household setup section. You can change the type only until someone has a membership at the level; after that the options are greyed out.

Family / Household setup

Setting	What it does	Notes
Maximum household members (including primary)	The most people one household on this level can include, counting the primary member.	Leave blank for no limit, or enter a whole number of 1 or more. Example: “4” means a primary plus up to 3 more people. Lowering the limit removes nobody: households already over it keep their members, but the primary can’t add anyone until the household is under the limit. Whatever you set, an application can list at most 20 people in total, including the applicant.

This setting appears in the Family / Household setup section, after the maximum, and only while Level type is Family / Household. It decides whether linked household members sign in to the member portal themselves.

Option	What it means	Notes
Every member — each household member gets their own login	Every household member can sign in with their own login.	The default for every new household level.
Owner only — only the household primary can sign in	Only the household’s primary member signs in.	While it’s selected, the form explains: “Linked household members keep their profiles but can’t sign in. A linked member who holds a membership of their own keeps their login.”

What owner-only sign-in does to linked members. Nothing is deleted. A linked member who has no membership of their own keeps their profile and their membership, but they can’t use the member portal. When they try, the portal tells them their household’s primary member signs in for the household and to contact that person. A linked member who also holds a membership of their own keeps their login. If the household primary changes, sign-in moves with the primary role.

Who can change it:

Situation	What you need
Creating a new household level	Permission to manage membership levels. You can pick either option.
Changing the setting on an existing level	Permission to manage membership levels and the Change who can sign in at a household level permission. Without it, the form shows the current setting as text, with a note that changing it needs that permission.
Undoing a switch to owner-only sign-in	The Change who can sign in at a household level permission and permission to reverse recent admin changes.

Saving an edit that leaves this setting as it is never needs the extra permission.

Switching an existing level to owner-only. When you save, MapleGather first checks the households on the level:

Households without a primary member — nothing is saved. A message under the options reads “{N} households on this level have no primary member” (or “1 household on this level has no primary member”), with “Assign a primary on each household first, then switch to owner-only sign-in.” and a Go to members link to the member list (it can’t be filtered to these households). Give each household a primary — from a household member’s record, More actions > Reassign household primary — then try again. The message clears if you select Every member again.
Linked members who would lose sign-in — a “Change who can sign in?” dialog lists them (up to 100, then “and {N} more”). Select Save and end their sign-in to save, or Cancel to go back.
Nobody affected — the level saves with no dialog.

After the switch, the level page shows Owner only — only the household primary signs in under Login access, and a notice such as “6 linked household members lost sign-in 2 minutes ago.”

The 48-hour undo. For 48 hours after a switch to owner-only sign-in, the level page offers Undo sign-in change. Confirming Undo change in the “Let every member sign in again?” dialog turns owner-only sign-in off and gives the linked members their sign-in back as it was. After 48 hours, or if the level’s sign-in setting has changed again since, the undo is no longer available; you can still edit the level and select Every member.

Switching back to every member needs no dialog. Linked members who had a login can sign in again on their next visit.

Members who joined while the level was owner-only have no login. The undo and a later switch back give back only logins that already existed; neither creates one. An imported member’s unused claim link works again once the level is back on Every member; members who joined through a household invitation or application have no account-setup path yet. See Set up a family or household level.

How the household is charged

The Household billing setting appears in the Family / Household setup section, after the maximum and before Who can sign in, and only while Level type is Family / Household.

Setting	What it does	Notes
Flat fee — one price covers the whole household	The level’s Price is the whole household’s charge each billing period, however many people are on it.	The default for every new household level.
Per additional member — base price + fee per linked member	The Price covers the primary member. Each additional household member adds the Price per additional member (after primary).	Shows the Price per additional member (after primary) field.
Price per additional member (after primary)	The charge for each household member besides the primary, every billing period.	Required while Per additional member is selected. Must be 0 or more. An example line under it shows the total for a full household — for example “Primary ($50.00) + 3 additional ($15.00 each) = $95.00 / year” — or, with no maximum, “Primary ($50.00) + $15.00 for each additional member”.

Who counts as an additional member. At sign-up, everyone the applicant lists on the application (the applicant is the primary). When the membership is renewed, the household’s linked members who have accepted — someone still invited, or someone removed, isn’t charged. An automatic-renewal amount shown in advance is an estimate at the current household size; automatic renewal charges don’t run yet, and members will be told the exact amount before each one. (Amended pre-merge 2026-10-10.) For example, a $50 price with a $15 additional member price is $95 a year for a primary plus 3 additional members.

Where members see it. The sign-up form shows a live Total as the applicant adds or removes people, and the payment step charges exactly that total. A household primary renewing on a per-member level pays the price plus the fee for each accepted linked member.

Changing it later. Changes apply to new sign-ups and later renewals. Nothing already paid changes.

On the level page, a household level shows Household pricing — for example “$80.00 covers the whole household” or “$50.00 + $15.00 per additional member”.

Let household members renew

Setting	What it does	Notes
Let household members renew	Lets linked (non-primary) household members renew the household membership themselves. The form explains: “Linked household members can renew the household membership. The renewal is charged to the household’s saved card.”	Off by default, and only on family / household levels. The household’s saved card is the primary’s default card — never the linked member’s own — and the linked member doesn’t see the card’s details. When it’s off, a linked member who tries is told “Only the household primary can renew.”

The level page shows the setting as Household members can renew: Yes or No.

Error messages for these settings

Message	What it means
“Enter the price per additional member.”	Per additional member is selected but Price per additional member (after primary) is blank.
“Enter a valid price of 0 or more.”	The price per additional member isn’t a valid amount, or is negative.
“Per-additional-member pricing is available only on a family / household level.”	Per-additional-member billing was sent for an individual level.
“A price per additional member applies only to per-additional-member billing.”	A price per additional member was sent with Flat fee.
“Letting household members renew is available only on a family / household level.”	Let household members renew was sent for an individual level.

Switching Level type back to Individual resets these settings (Flat fee, no additional member price, renewing off), so normally you won’t see the last three.