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Browse and filter the member list

This guide shows you how to open the member list, sort and filter it, and find specific members using the search and filter tools.

Who can do this: Any admin. The Add member, Import, and Export buttons are only visible to admins whose role includes those permissions.

Before you start

Section titled “Before you start”

Steps

Section titled “Steps”
  1. In the left sidebar, select Members. The member list opens at /admin/members.
  2. The list loads with the most recently modified records shown first. Each row shows the member’s name, status, roles, tags, and last activity date.
  3. To search by name or email, type in the Search members box at the top of the list. Results update as you type.
  4. To filter by status, select a status chip from the filter bar — for example, Active or Lapsed. Only members with that status appear.
  5. To filter by tag, select the Tags dropdown and choose one or more tags.
  6. To include archived records in the current view, turn on the Include archived toggle. Archived rows appear with a muted style. Your other filters stay in place.
  7. To sort the list, select a column header such as Name or Last activity.
  8. To clear all active filters, select Clear all in the filter bar.

Verify

Section titled “Verify”

You’ll know it worked when the list updates to show only the members that match your filters. The result count at the top of the page shows “N members.”

If something goes wrong

Section titled “If something goes wrong”
  • “Couldn’t load members” — your connection may have been interrupted. Select Try again to reload the list.
  • “No members match those filters” — no records match the current combination of filters. Select Clear all filters to reset.
  • Tags column shows “–” — tag data failed to load. The rest of the list is still usable. The tags reappear when your connection recovers.
  • The Add member button isn’t visible — your admin role may not include the create permission. Contact your org owner.
Section titled “Related”