Self-register as a new member
This guide shows you how to create an account on a MapleGather-powered membership site so you can complete your membership application.
Who can do this: Anyone with access to the organization’s public join page. No account is needed to start.
- Select the Join or Apply link on the organization’s website or a shared invite link.
- Enter your First name and Email address. These are required.
- Add your last name, phone number, or any other fields the organization has requested (optional fields have no asterisk).
- If you’re joining as part of a family or household, select Signing up as a family? to expand the household section, then add each household member’s details and their relationship type.
- Select Create account.
- A “Check your email” page appears. Open your email inbox and find the message from the organization.
- Select the link in the email to verify your address and continue setting up your membership.
Verify
Section titled “Verify”You’ll know step 5 worked when the page changes to “Check your email” and shows the address you entered. After you click the email link, you’ll continue to the next step in the membership process.
If something goes wrong
Section titled “If something goes wrong”- “An account with this email already exists” — you may already have an account. Select Sign in on the message that appears. If you’ve forgotten your email, select Forgot your email?
- “Select a relationship type” — if you added household members, each one needs a relationship type chosen before you can continue. Select the type from the dropdown on that person’s card.
- “First name is required” or “Enter a valid email address” — check the highlighted fields and fill them in before selecting Create account again.
- The verification email hasn’t arrived — check your spam folder. On the “Check your email” screen, you can select Resend to get a new link.
- “This link has expired” — select Resend verification email on the screen that appears. A new link is on its way.