Browse and search the member directory

This guide shows you how to find fellow members by browsing the directory, searching by name or keyword, and using filters to narrow your results.

Who can do this: Any active member whose organization has a directory set up.

Before you start

You need to be signed in to the member portal.
Your organization’s admin must have set up at least one directory instance. If you don’t see Directory in your navigation, check with your admin.

Steps

Browse the directory

Tap or click Directory in the bottom navigation (mobile) or in the sidebar (tablet or desktop). The directory loads and shows member cards.
Scroll through the cards. Each card shows the member’s name and the fields your admin has chosen to display, such as neighborhood or profession.
Select any card to open that member’s full profile.

Search by keyword

Select the Search members… bar at the top of the directory.
Type a name, profession, neighborhood, or any other keyword, then press Enter. The results update when you press Enter, not as you type.
To clear your search, select Clear search next to the search bar.

If your admin has set up filters, you’ll see them as a panel on the left (desktop) or as a Filters button (mobile).

Desktop: Select a value in the facet panel on the left side. For example, under Profession, select Gardener. Results narrow immediately.
Mobile: Select Filters, choose your filter values in the panel that opens, then select Apply filters. Active filters appear as chips below the search bar.
To remove a single filter, select the ✕ on the filter chip. To remove all filters, select Clear all.
You can combine a keyword search with one or more filters at the same time.

Sort the results

Sorting the results isn’t available yet — the directory has no sort control on desktop or mobile.

Load more results

When there are more members than fit on one page, the count above the results reads, for example, “Showing 25 members (more available)”. A Load more button appears at the bottom of the list, but it is turned off: loading the next page isn’t available yet. Use a keyword search or filters to narrow the list to the members you’re looking for.

Verify

You’ll know your search is working when the count above the results (for example, “Showing 12 members”) updates and the cards reflect your filters or keyword. Your search state is saved in the URL — you can bookmark or share the page and return to the same filtered view.

If something goes wrong

“Could not load the directory” — your connection may have dropped. Select Try again to reload.
“No members match your search” — try removing a filter or using a shorter keyword. Select Clear search to start over.
The Directory tab is missing — the directory may be limited to members with certain membership levels or groups. Contact your organization if you think you should have access.
“This directory is limited to certain members” — you opened a directory that only members with specific membership levels or groups can see. Select Back to portal home, or contact your organization if you think you should have access.
A filter chip shows a warning — one of your filters is no longer valid (the admin may have removed that option). Select Clear invalid filter and reapply your other filters.