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Event not visible to members or the public

Members or the public cannot find the event in the calendar or on the events page.

What’s happening

Section titled “What’s happening”

An event is hidden when:

  • Visibility is set to Admin only. This is the default for new events. Only admins can see it.
  • The event is not published. A draft event is not visible regardless of the visibility setting.

How to fix it

Section titled “How to fix it”
  1. Open the event in the admin panel and select the Overview tab.
  2. Check the Visibility setting:
    • If it shows Admin only, change it to Members only (for members) or Public (for everyone).
  3. Check the event status at the top of the page. If it shows Draft, select Publish to make it live.
  4. If the event is published and visibility is Members only or Public, members should see the event immediately.

If that didn’t work

Section titled “If that didn’t work”
  • Event is published and visible to members, but registration is not open — the Allow registration switch may be off. Turn it on from the Overview tab. The event page shows “Registration not open” until the switch is on.
  • A warning banner appears on the Overview tab — the event has an inconsistency in its configuration (for example, registration is on but there are no ticket types). Select the suggested action in the banner to resolve it.
  • Members cannot find the event using search or filters — check whether the event dates or tags match what members are filtering by on the calendar.
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