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View and export your consent history

This guide shows you how to see the record of your email consent choices, download a copy for your records, and accept an updated policy when your organization asks you to.

Who can do this: Any signed-in member, for their own history.

Before you start

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  • Your consent history is on your Email preferences page in the member portal.
  • Your history is a running record — every change you make is added, and nothing is removed.

Steps

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Section titled “View your consent history”
  1. In the member portal, go to Preferences.
  2. Open Email preferences.
  3. Scroll to My consent history and expand it.
  4. Review the list. Each row shows the date, what changed (for example, “Opted in”, “Opted out”, “Accepted policy”, or a correction), the email category it applies to, and the policy version in effect at the time.
  5. To see older entries, select Load more.

If you haven’t changed any preferences yet, you’ll see “No consent changes yet” — that’s normal; entries appear here after your first change or policy acceptance. When you accept a waiver or membership terms as you join or renew, that shows up here too, as an “Accepted policy” entry naming the version you accepted.

Your view shows what changed and when. It doesn’t show technical details like the IP address or device recorded with each change — if you ever need that complete record, you can request it through a formal data request.

Download a copy

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  1. In the My consent history section, select Download my history.
  2. Your browser saves a file with your full consent record. For each policy you’ve accepted, the file records which version you accepted (its version number and identifier), so it always points back to the exact document.

Accept an updated policy

Section titled “Accept an updated policy”

Some updates only notify you — you’ll get an email, and there’s nothing to do in the app. Others require you to re-accept: a banner appears in the portal and stays until you do. If you see a banner with Review and accept, follow the steps below.

  1. On the banner, select Review and accept.
  2. Read the updated policy.
  3. Select Accept.

The banner disappears, and a new “Accepted policy” entry appears in your consent history.

Verify

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You’ll know it worked when My consent history shows the change you just made — a new “Accepted policy” row after you accept a policy, for example. After you download, check your device’s downloads for the saved file.

If something goes wrong

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  • The banner comes back after you visit another page — a required policy update stays until you accept it. Open it and select Accept to clear it for good.
  • The download doesn’t start — check that your browser isn’t blocking downloads, then try again.
  • Accepting shows an error that the policy changed — a newer version was published since the banner loaded. Refresh the page; you’ll be asked to accept that version instead.
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