Stripe processor settings reference

This page describes the settings available in the Stripe block of the Payment processor page (/admin/billing/payment-processor).

To connect Stripe or change these settings, see Connect Stripe and configure your payment processor.

Connection settings

Field	What it does
Connection status	Shows whether Stripe is connected and accepting live payments: a Connected badge with Connected — accepting live payments; Your Stripe connection needs attention when Stripe needs more verification; or Connect Stripe to accept payments when Stripe isn’t connected.
Account	The display name of your connected Stripe account, shown in brackets after Connected — accepting live payments. The account ID isn’t shown.
Verification	There is no separate verification field. When Stripe needs more information before it accepts live payments, the page shows Your Stripe connection needs attention — select Reconnect to finish Stripe’s onboarding.

Statement descriptor

Field	What it does	Limit
Statement descriptor	The text that appears on a member’s card statement after a payment. Use your org name or a short recognizable form.	5 to 22 characters

Anything shorter than 5 or longer than 22 characters is blocked at save. Leaving the field empty is allowed and means no descriptor is set — that is different from a too-short one. Stripe does not allow < or > characters in a statement descriptor.

Processing fee policy

The Stripe Settings tab has no processing-fee (surcharge) setting yet: it holds only the Statement descriptor, Save settings and Disconnect Stripe. (The PayPal block on the same page has its own Surcharge policy setting.)

Webhook health

Webhooks keep payment statuses in sync — if delivery fails, payment states may be stale. The Payment processor page doesn’t show webhook delivery health yet (no last-delivery or last-failure times, and no diagnostic). Check delivery in your Stripe Dashboard; see Webhook health degraded.