Start a free trial
Create your organization and start a 14-day free trial — no credit card, and every feature included. You can do this yourself in a few minutes; no sales call needed.
Who can do this: Anyone. You don’t need an account or an invitation to start a trial.
Before you start
Section titled “Before you start”- Have your organization’s name ready, and decide on a short web address for your team (for example,
riverside-rowing). - If you received a promo code from a campaign or an email, keep it handy — you can add it during signup.
- If you already administer a MapleGather organization, select Already use MapleGather? Sign in to open that organization. To finish creating a new workspace, continue this signup and use its emailed set-up link.
- Check that we can bill you when the trial ends. MapleGather is available to organizations with a billing address in the 50 US states or Washington, DC. We can’t yet bill organizations in US territories — Puerto Rico, Guam, the US Virgin Islands, American Samoa or the Northern Mariana Islands — so you wouldn’t be able to subscribe at the end of your trial. The trial itself asks for no address and no card, which is why it’s worth checking now rather than after you’ve set your organization up.
Fill in your organization and your details
Section titled “Fill in your organization and your details”- Go to the MapleGather signup page.
- Fill in Organization name — this is the name your members will see.
- Enter your Workspace address — the short web address where your team signs in (for example,
riverside-rowing.maplegather.org). Use lowercase letters, numbers, and hyphens. - Choose your Organization type. It only helps us tailor examples — it never changes your price or which features you get.
- Choose your Time zone. It’s used for schedules and reminders.
- Enter Your first name.
- Enter Your last name.
- Enter Your email. We’ll email a set-up link to this address, so make sure it’s correct.
Add a promo code (optional)
Section titled “Add a promo code (optional)”- If you have a promo code, select Have a promo code?.
- Type your code into the Promo code field.
- Select Apply.
If the code is valid, you’ll see a short note describing what it does. If it isn’t valid, you’ll see a friendly note and your trial still starts at the standard rate — a promo code never blocks your trial. To learn what a code can do, see How promo codes and introductory discounts work.
Agree to the Terms of Service and Privacy Policy
Section titled “Agree to the Terms of Service and Privacy Policy”- Read the Terms of Service and Privacy Policy — both links open in a new tab, so nothing you’ve typed is lost.
- Check I agree to the Terms of Service and Privacy Policy. The box starts unchecked. You cannot send the signup until it is checked; selecting Start free trial while it is unchecked can show an agreement error without sending a request.
By checking the box you’re confirming you’re at least 18 years old and authorized to bind your organization to the versions of these documents shown to you. You only do this once, at signup.
Start your trial and check your email
Section titled “Start your trial and check your email”- Select Start free trial.
- You’ll see a “Check your email” message. We’ve sent a set-up link to the email address you entered.
- Open your inbox and look for the email from MapleGather. If you don’t see it, check your spam folder and wait a moment.
Set your password and open your workspace
Section titled “Set your password and open your workspace”In the email, select the set-up link. (This part happens in your email, outside MapleGather.) The link opens the page where you finish setting up.
- Enter a Password of at least 12 characters.
- Re-enter your password in Confirm password.
- Select Set password and open my workspace. You’ll be signed in and taken straight to your new workspace.
Note: To check what you typed, select Show password.
If your email address already has a MapleGather account, you’ll still fill in this form like everyone else. When you finish, we’ll recognize your existing account and sign you in with it — the password you typed here isn’t applied, and your current password keeps working.
Get started in your new workspace
Section titled “Get started in your new workspace”- Check that you reached your new workspace’s welcome screen and see the trial banner. If the day count cannot load, a neutral “trial active” banner is enough; the welcome screen still works.
- Choose one exit: select Get started to open the organization setup checklist, or select Skip for now to go to your dashboard.
- Check that Get started opened the setup checklist, or that Skip for now opened the dashboard with the trial banner still visible.
Verify
Section titled “Verify”You’ll know it worked when you reach your new workspace’s welcome screen with a trial banner, then arrive at the setup checklist or dashboard after your chosen exit. The banner may show days left or simply “trial active” if its count cannot load.
If something goes wrong
Section titled “If something goes wrong”- The workspace address is already taken — You’ll see a suggested address you can select with one click, or type a different one, then select Start free trial again. Nothing is created until an address is accepted.
- Start free trial shows an agreement error — Check I agree to the Terms of Service and Privacy Policy. The form will not send your signup until you agree.
- You mistyped your email on the confirmation screen — Select Start over to begin a new signup with your details filled in; it does not edit the earlier pending workspace. Correct your email. The earlier workspace address may still be reserved, so if the form says it is taken, select its suggested available address or enter another available one. Check I agree to the Terms of Service and Privacy Policy again; it is unchecked for this new signup. Then select Start free trial. Select Clear the form if you want an empty form instead.
- The set-up link says it has expired — See Your signup link expired or was already used.
- The link says “We couldn’t find that link” — The link is invalid or cannot be found. Select Start signup again to begin a new signup. If you had already submitted a password and the result was uncertain, try signing in first.
- “We couldn’t finish setting up your workspace” on the first signup form — Nothing was created by that failed attempt. Your details remain filled in; select Try again.
- The password page says the service is temporarily unavailable — That explicit refusal did not open the workspace or use the link. Keep your entered values and retry Set password and open my workspace with the same link.
- “We couldn’t confirm whether setup finished” on the password page — A server error or lost connection may have hidden a successful setup. Retry with the values still on the page. If the link then says it has expired or was used, select Already set up? Sign in. If sign-in fails, see Your signup link expired or was already used; the failed sign-in alone does not prove setup failed.