This page describes the sign-in options available on the MapleGather sign-in screen (/sign-in) and the rules that govern each one.
| Method |
Who it’s for |
How it works |
| Magic-link (email link) |
All members, admins, and board members |
You enter your email and select Send sign-in link. MapleGather sends a one-time link to your email address. Clicking the link signs you in automatically — no password to type. |
| Admin sign-in options → |
Admins only |
A link below the sign-in button leads to additional sign-in methods (such as TOTP or SSO) configured for admin accounts. This option is in the Admin & Security area and is not covered here. |
| Property |
Value |
| Token validity |
24 hours from when the link was sent |
| Uses per token |
One — the link stops working once clicked |
| Response for unknown email |
The sign-in screen always shows the same confirmation (“We sent a sign-in link…”) whether or not the email matches a record. This protects your organization’s member list. |
| Sender address |
Your organization’s email domain, not maplegather.com |
| Resend |
Available after a short cooldown following the first send |
| State |
What you see |
What it means |
| Checking your link |
“Signing you in…” with a spinner |
MapleGather is validating the link from your email. |
| Link valid |
Automatic redirect to your portal home |
You’re signed in. |
| Link expired |
“This sign-in link has expired.” + Request a new link button |
The link is more than 24 hours old. Request a new one. |
| Link already used |
“This sign-in link has already been used or is invalid.” + Request a new link button |
The link was already clicked (possibly on another device). Request a new one. |
| Rate limited |
“We sent a link recently — wait a minute before requesting another.” |
Too many requests in a short time. Wait a minute. |
| Persona |
Redirect destination |
| Member |
/portal (member home) |
| Admin |
/admin (admin dashboard) |
| Board member |
/admin/reports (board dashboard) |
If you arrived at the sign-in page from a specific link inside the app (for example, a renewal reminder), you’ll be taken back to that page after you sign in, as long as it’s within your organization’s portal.
MapleGather does not confirm whether an email address is in your organization’s member list. This is by design — the sign-in screen always shows the same “We sent a sign-in link” confirmation so that no one can use the sign-in page to learn which emails are registered.
