Build the registration form for an event

This guide shows you how to add questions, sessions, and add-ons to the registration form that members complete when they sign up for an event.

Who can do this: Organization admins with event management permissions.

Before you start

Open the event and select the Registration form tab to reach the form builder.
Each field saves individually — there is no single save button for the whole form.
Changes take effect for new registrations immediately. Existing registrations are not affected unless you use the overwrite write-back policy.

Steps

Add a question

In the Questions section, select Add question.
Choose a Field type: Short text, Long text, Single choice, Multiple choice, Checkbox, File upload, Waiver, or Extra charge.
Enter the question Label. This is required.
To make the question required, turn on the Required toggle.
To show the question only when another field has a specific answer, expand Conditional visibility and set the condition. The builder alerts you if the condition would create a loop.
To limit the question to registrants who bought a specific ticket type, select the ticket types under Ticket scope.
Choose a Write-back policy:
- Fill empty only (default) — answers are saved to the member profile only if that field is currently blank.
- Overwrite — answers always update the member profile.
- Registration only — no write-back — answers are stored with the registration and do not touch the member profile.
Select Save question.

Drag the handle on the left of each row to reorder questions.

Add a waiver

Waivers always require acknowledgment — the Required checkbox is locked on and cannot be turned off.

In the Questions section, select Add question.
Choose Waiver as the field type.
Enter the waiver text in the Label field.
Select Save question.

During registration, members must check the waiver checkbox before they can complete registration.

Add a session

Sessions let members choose from parallel tracks or time slots within the event.

In the Sessions section, select Add session.
Enter the session Name, Start time, End time, and optional Capacity.
Set how many sessions each registrant can pick using the Pick M of N rule.
Select Save session.

Add an add-on

Add-ons are optional extras members can purchase during registration, such as a dinner ticket or parking pass.

In the Add-ons section, select Add add-on.
Enter the add-on Name and Price. For per-item pricing, enter a price per item and set a maximum quantity. For a fixed total, use fixed pricing.
To limit availability, enter a Capacity.
Select Save add-on.

Copy questions from another event

To reuse questions from a previous event:

Select Copy questions from another event.
Search for and select the source event.
Select which questions to copy.
Select Copy.

Copied questions appear at the bottom of the question list. Conditional visibility rules are not copied — review and recreate them manually.

Preview the form

Select Preview form to see the complete registration form as a member would see it. The preview opens as a full-screen overlay and does not accept submissions.

Verify

After saving each field, it appears in its section with its label and type. To confirm members see the form correctly, select Preview form.

If something goes wrong

Conditional visibility shows an error — the condition creates a circular dependency. Change the source or target field to break the loop.
A question does not appear for some ticket types — check the Ticket scope setting on that question. If a ticket type is not selected, holders of that ticket type do not see the question.