Sign in to MapleGather
This guide shows you how to sign in to your organization’s MapleGather portal using a sign-in link sent to your email.
Who can do this: Any member, admin, or board member.
Before you start
Section titled “Before you start”- You need access to the email you used when you joined.
- Open the sign-in page for your organization — not maplegather.com.
- MapleGather signs you in with a link sent to your email — you don’t need to enter a password on this screen. If you set a password when you claimed your account, that password secures your account settings but is not used on this sign-in page.
- Go to your organization’s sign-in page, or select Sign in in the navigation.
- Type your email in the Email address field.
- Select Send sign-in link.
- Open the email from your organization. It takes about 2 minutes. If you don’t see it, check your spam folder — it comes from your org’s email, not from MapleGather.
- Select the link in the email.
- You’re signed in and taken to your portal home.
Verify
Section titled “Verify”You’ll know it worked when you see your organization’s portal home.
If something goes wrong
Section titled “If something goes wrong”- No email arrived — Check your spam folder first. The sender is your org, not MapleGather. Select Resend link once the countdown ends, or select ← Back and try again.
- “We sent a link recently” — Wait a minute, then try again.
- “This sign-in link has expired” — Links are valid for 24 hours. Select Request a new link.
- “This sign-in link has already been used or is invalid” — Only one click is valid. Select Request a new link and use it on the device you want to stay signed in on.