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Use the Wild Apricot import wizard

If you’re moving from Wild Apricot, this wizard knows what a Wild Apricot export looks like — most of the column mapping is done for you, and it walks you through the quirks a Wild Apricot export has before anything imports.

Who can do this: Admins with the import permission. Without it, the Import from Wild Apricot page says “You don’t have permission to access this” — ask your Org Owner.

Before you start

Section titled “Before you start”
  • Export your members from Wild Apricot as a CSV or Excel file.
  • Have the file ready to upload — you’ll need it partway through this guide.
  • Read through the six items in the checklist below before you upload. They cover things a Wild Apricot export can lose if you’re not looking for them.

Steps

Section titled “Steps”
  1. Open the Import from Wild Apricot page: in the Wild Apricot migration guide (/migration-guide/wild-apricot), select Start your migration. The Migration page and New import have no Wild Apricot option yet. Under Which tool are you moving from?, choose Wild Apricot.
  2. Read and check all six items in the pre-import checklist. They cover multi-sheet files, archived contacts, file attachments, passwords, risky cell text, and the row limit. Each item has a short, plain explanation. Continue to upload turns on once all six are checked.
  3. Select Continue to upload. Your file goes through the same upload step every import uses. This time, the column mapping is already filled in to match standard Wild Apricot columns.
  4. Check the filled-in mappings. Most are already right — you’re reviewing, not starting from scratch. Fix anything that looks wrong.
  5. Move on to the preview. Here you may see Wild Apricot warnings. For example, a note that your file seems to be missing archived contacts, or that a column holds file links instead of the files themselves.
  6. Check the How your Wild Apricot levels map over table. It shows each Wild Apricot level and renewal type (Wild Apricot level) next to the MapleGather level it Becomes and its Renewal cycle. For a level Wild Apricot renews on each member’s own anniversary, you’re asked to choose Keep per-member anniversary or Use rolling.
  7. Under How your Wild Apricot bundles map over, choose how to treat bundles: Family / Household, Corporate affiliate, or Hybrid — decide by bundle name. No sample records are shown.
  8. Commit the import, the same way any import commits.

Verify

Section titled “Verify”

You’ll know it worked when the import preview shows your Wild Apricot levels mapped to real MapleGather membership levels, and your bundles translated to Family/Household, Corporate affiliate, or Hybrid memberships. Wild Apricot’s warnings are informational and don’t block the Confirm import button — it’s only disabled when nothing in the file would be created or updated. Once you commit, the import summary shows your Wild Apricot members created or updated in MapleGather.

If something goes wrong

Section titled “If something goes wrong”
  • You have more than 15,000 rows — Wild Apricot caps a single export at around 15,000 rows. Export in batches, or connect directly to the Wild Apricot API instead — see Connect and pull your Wild Apricot data via the API.
  • The preview warns your export is missing archived contacts — Wild Apricot’s standard export leaves out archived contacts. Re-export from Wild Apricot with archived contacts included, or use the API import instead.
  • A column holds file references instead of files — member file attachments in a Wild Apricot export are references, not the files. See Pull your Wild Apricot files via WebDAV to fetch the actual files.
  • You confirmed single-sheet but your file has several sheets — the preview flags this conflict and lets you explain your choice rather than silently dropping a sheet.
  • You’re not sure what a warning means — see Wild Apricot field presets and known quirks for the full list of what this wizard watches for.
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