Assign a role to an admin

This guide shows you how to give an admin a new role — or remove a role they no longer need.

Who can do this: Admins who have permission to manage role assignments. Org owners can do this by default.

Before you start

• An admin can hold more than one role. Their effective permissions are the union of all their roles.
• You can also promote a member (someone without admin access) to admin and assign their first role in one step — see the steps below.
• Assigning certain high-privilege roles may ask you to re-authenticate before the change takes effect.

Assign a role to an existing admin

1. Go to Admin & Security → Admins.
2. Click the name of the admin you want to update.
3. Click the Roles tab on their detail page.
4. Click Assign role.
5. In the role picker, select the role you want to add. Both system roles and your custom roles appear in the list.
6. Click Confirm.
   • If the role requires re-authentication, complete the re-auth step when prompted.

The role is added immediately. You see a confirmation message and the Roles tab updates.

Remove a role from an admin

1. Go to Admin & Security → Admins.
2. Click the name of the admin.
3. Click the Roles tab.
4. Find the role you want to remove and open its ⋮ menu.
5. Click Remove role.
6. Confirm the removal.

The role is removed and permissions update immediately.

Promote a member to admin

If the person is already a member of your organization but doesn’t have admin access yet:

1. Open their member record.
2. Click Promote to admin.
3. In the picker that appears, select the initial role.
4. Click Confirm.

The member’s account gains admin access with the role you selected.

Verify

You’ll know it worked when the assigned role appears in the admin’s Roles tab and their effective permissions update immediately.

If something goes wrong

• Re-auth prompt appears — This is expected for high-privilege roles. Complete the sign-in step to continue.
• Role doesn’t appear in the picker — The role may have been archived. Go to Admin & Security → Roles to check, or create a new custom role.
• Permissions don’t reflect the new role — Try refreshing the page. If the issue persists, contact MapleGather support.

Related

• Create a custom role
• View effective permissions for an admin
• Invite a new admin