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Make a donation

This guide shows you how to give a one-time gift through an organization’s donation page. Most forms let you give without an account, and it only takes a moment. If you’re a member and signed in, your gift is linked to your record automatically.

Who can do this: Anyone with the donation form’s link. Most forms let you give without an account; some ask you to sign in first.

Before you start

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  • You’ll need the donation link the organization shared with you. It looks like a web address ending in /donate/ and the form’s name.
  • Have a payment card ready. Your card details go straight to the payment processor and never reach the organization’s systems.
  • Some forms offer set amounts; others let you enter your own amount within a range.

Steps

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  1. Open the donation link. You’ll see the giving page with a few suggested amounts.
  2. Under Choose an amount, pick a suggested amount. If Other amount is offered, enter your own within the range shown.
  3. Select Continue to details.
  4. Enter your Full name and Email address. Your receipt goes to this email, so double-check it. If you’re signed in, these are filled in for you.
  5. To give in honor or memory of someone, check Dedicate this gift, choose This gift is (in honor of or in memory of), and enter Their name. You can also Add a message.
  6. To let the honoree or their family know, check Let the family or honoree know and enter the Recipient’s email. The notification shares your dedication and any message you add — it never includes the gift amount.
  7. Leave Show my name publicly off if you’d rather stay anonymous. This affects only a public donor list — the organization’s finance team can still see who gave.
  8. If you’re giving without an account, you’ll see a short security check note. There’s nothing for you to do with it — it runs by itself when you continue.
  9. Select Continue to payment.
  10. If the form requires it, check I agree to the terms before you can give.
  11. Enter your card details.
  12. Select Donate. The button shows your exact amount.

Verify

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You’ll know your gift went through when the thank-you page appears and confirms the amount and where your receipt is headed. A receipt arrives at your email a short time later. If you’re a signed-in member, select View in My giving to see the gift in your giving history.

If something goes wrong

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  • “This donation form isn’t available” — the link may have changed or the form was taken down. Check with the organization that shared it.
  • You’re asked to sign in before giving — this organization requires an account for its donations. Sign in or join, then come back to give.
  • Your card was declined — you’ll see the reason on screen. Select Try a different card and enter another card. You won’t be charged twice.
  • “We received your gift — this page will confirm in a moment” — your payment went through and the page is finishing up. No need to pay again; it confirms on its own.
  • Your bank asks for extra verification — complete the step your bank shows. Your details are saved, so you won’t need to re-enter them.
  • “Security check couldn’t load” — the check couldn’t start, so the gift can’t go through yet. An ad blocker, a work network, or a patchy connection can stop it. Select Try again, or switch networks if it keeps failing. If it still won’t load, contact the organization.
  • “We couldn’t complete the security check, so your gift wasn’t started.” — nothing was charged and no gift exists, so you haven’t given twice. Your details are kept. Select Continue to payment again.
  • “Could not verify you are human. Please try again.” — the check didn’t pass. Select Continue to payment again; the check runs afresh on its own. Giving stays blocked until it passes.
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