Publish an event
This guide shows you how to publish a draft event so members and the public can see it, and how to open registration.
Who can do this: Organization admins with event management permissions.
Before you start
Section titled “Before you start”- An event must have at least one ticket type before it can be published.
- The event’s end time must be in the future.
- If either is missing when you select Publish, an error appears at the top of the Overview tab naming the problem, with a button to fix it. The event stays a draft.
- Publishing makes the event visible according to its Visibility setting but does not automatically open registration. You open registration separately using the Allow registration switch.
- Open the event and go to the Overview tab.
- Set Visibility:
- Admin only — only admins can see the event. Use this while the event is still being set up.
- Restricted — for members only. The event’s audience rules decide who can register and whether other members can see it. For an event for all members, choose Restricted, then under Audience select Use a preset > Members only, and select Save audience. A restricted event with no rules is visible only to admins.
- Public — visible to everyone, including people who are not members.
- To let people register, turn on Allow registration.
- Select Publish.
- If the event is Admin only and registration is on, a Publish admin-only event dialog asks how to proceed: Make event public, Make event restricted to members only, or Proceed as admin-only. Choose one and select Publish. Otherwise the event publishes right away.
After publishing
Section titled “After publishing”Once published, the event is live. You can continue to edit event details, add ticket types, and update the registration form. When you change the start or end time of a published event, MapleGather asks whether to notify registrants about the change.
Verify
Section titled “Verify”You’ll know publishing worked when the event status badge changes to Published on the Events list and on the event detail page.
If something goes wrong
Section titled “If something goes wrong”- “You can’t publish this event yet” — “Add at least one ticket type before publishing this event.” — open the Tickets tab, select Add ticket type, add a ticket, and publish again.
- “You can’t publish this event yet” — “Update the end date to a future time before publishing this event.” — on the Events list, open the event’s ⋯ menu and select Edit. Update the End date and time, select Save, and publish again.
- Event is published but registration is not open — publishing and opening registration are separate steps. Turn on Allow registration on the Overview tab.
- “Someone else edited this event” when you save a change — another admin saved changes to this event after you opened it, so your changes were not saved. Select Reload to see the latest version (your unsaved changes are lost), or Keep editing to keep your changes on screen. If you keep editing and save again, your changes replace theirs.
- You see a warning banner on the Overview tab — there is an inconsistency in the event configuration (for example, Allow registration is on but there are no ticket types). Select the suggested action in the banner to resolve it.