Invite a new admin

This guide shows you how to record an admin invitation for someone. In this version an invitation is only recorded: no invitation email is sent, and an invitation can’t be accepted, so the invitee does not get admin access from it.

Who can do this: Admins who have permission to invite other admins. Org owners can do this by default.

Before you start

• You need the person’s email address, first name, and last name.
• The person must not already be an admin or have a pending invitation. If they do, you’ll see an error when you record the invitation.
• The Initial role dropdown starts at Select a role. The role you pick is not saved with the invitation in this version, and the form says so under the dropdown: “This version doesn’t save the initial role: the invitation is recorded without one.”

Steps

1. Go to Admins (at /admin/admin-security/admins).
2. Click Invite admin.
3. Enter the person’s Email address.
4. Enter their First name and Last name.
5. Optionally pick a role in the Initial role dropdown. It isn’t saved with the invitation in this version.
6. Click Record invitation.

MapleGather records the invitation and lists it on the Pending invitations tab with the status Pending. Nothing else happens: no email is sent to the invitee, no sign-in link is issued, and the invitee’s account does not become active. If an invitee does open an invitation page, setting a password there is refused with “This invitation can’t be accepted. Accepting admin invitations isn’t available in this version, so setting a password here never completes.”

Resending an invitation

Re-sending an invitation isn’t available in this version. The Pending invitations tab lists each invitation with no resend or cancel option, and a new invitation to the same email address is refused while the earlier one is still pending.

Verify

You’ll know the invitation was recorded when you see “Invitation recorded for [email]. No email is sent, and the invitation can’t be accepted in this version.” and the invitation appears in the Pending invitations tab on the Admins list.

If something goes wrong

• “An active or pending admin with this email already exists” — The address you entered belongs to an existing admin or to a pending invitation. Check the Active admins and Pending invitations tabs.
• The invitee says they never got an email — That is expected: this version sends no invitation email. See Invitation link is expired or already used.

Related

• Assign a role to an admin
• Revoke an admin’s access