Customize the \"Join to access\" prompt

This guide shows you how to write the message and button a visitor sees when they open members-only content. It’s an invitation to join, so the copy and the button are yours to set. You can set one default for your whole site, and override it on any single page.

Who can do this: Admins with the Web Editor role (the website:edit permission). If you don’t have it, these settings won’t be editable.

Before you start

• Decide where the button should send people: to your membership application, to sign-in, to a specific membership level’s application, or to a web address you choose.
• Decide whether to show a short preview of the content as a teaser before the prompt.

Steps

Set the default prompt for your whole site

1. Go to Website › Gating.
2. In Headline, type the title people see, like “Members only.”
3. In Prompt message, explain what joining unlocks. Keep it warm — this is a message that invites people to join, not a rejection.
4. In Button label, type the words for the button, like “Join now.”
5. Set Where the button sends people to “Membership application,” “Sign in,” “A specific membership level,” or “A web address.”
6. If you chose “A specific membership level,” pick it in Membership level. If you chose “A web address,” type it in Link.
7. In Show a preview of the content, choose “A short excerpt” or “A blurred preview” to tease the content, or leave it on “No preview.”
8. Select Save changes.

Use a different prompt on one page

1. Open that page in the editor, select Page actions, then Page settings.
2. In the Visible to section, turn on Customize the join prompt for this page.
3. In Prompt headline, type this page’s title.
4. In Prompt body, write this page’s message.
5. In Button label, type this page’s button words.
6. Set Button action to “Join,” “Log in,” “Join a specific level,” or “A custom link.”
7. If you chose “Join a specific level,” pick Target level. If you chose “A custom link,” type the Custom link URL.
8. In Preview text, choose “None,” “Show an excerpt,” or “Show a blurred preview.” This page now uses its own prompt instead of the default.

The page settings save on their own, so there’s no separate save button there.

Verify

You’ll know the default worked when a “Gating settings saved” note appears after you select Save changes, and the live preview on the page shows your headline, message, and button. To see what a visitor sees, open a members-only page and select Preview, then View as “Prospective member.” See Preview a page as a member.

If something goes wrong

• The button won’t save when it points to a specific level — you need to pick the level. Choose it in Membership level (or Target level on a page), then save again.
• The web address is rejected — enter a full web address, starting with http:// or https://.
• One page still shows the old wording — that page probably has its own prompt. Open its Page settings and either update the fields under Customize the join prompt for this page, or turn that switch off to fall back to the default.

Related

• Restrict a page or section to members
• What visitors see on a members-only page
• Preview a page as a member