Application still pending
You submitted a membership application and it’s showing as “under review” or “pending,” and you’d like to know what comes next.
What’s happening
Section titled “What’s happening”Every membership application is reviewed by someone at the organization before anything is set up. Your application is sitting in the organization’s review queue. This is expected behavior — not a problem.
- If you paid when you applied, the payment is held while your application is reviewed. If it isn’t accepted, the organization will be in touch about the payment.
- How long review takes is up to the organization — many are run by volunteers, so it may be days rather than minutes.
How to fix it
Section titled “How to fix it”- Wait and check your email. If the organization accepts your application, you’ll usually receive a welcome email at the address you applied with — but not if that address already belongs to someone in the organization’s member list; then the organization will be in touch with you directly. A decision not to accept your application isn’t emailed at this time — the organization will contact you directly. Check your spam folder too: these emails are sent by MapleGather on the organization’s behalf.
- Contact the organization directly. If you haven’t heard back and would rather ask, reach out to the organization using the contact details on their website.
- Need to fix a detail or change your mind? If you haven’t started paying, and you’re in the same browser (and tab) you applied from, the confirmation page’s Your application section lets you Correct your details or Withdraw application — see Join: submit an application and pay. Otherwise, ask the organization to update or withdraw it for you.
If that didn’t work
Section titled “If that didn’t work”- You didn’t receive a confirmation email after submitting — we normally send a confirmation to the address you applied with shortly after you submit, but only one a day to the same address (and only a few a day across organizations), so a second application may not get one. Check your spam folder. If it still hasn’t arrived, the address may have a typo: contact the organization and mention when you submitted and what level you applied for. The confirmation can’t be used to change or withdraw your application — that’s done from the confirmation page in the browser you applied from, or by the organization.
- You need access urgently — the organization’s admin can activate your membership manually without waiting for the standard approval step. Ask them to do this.