Broadcast email statuses reference

This page describes every status a broadcast can have and what each one means for your members and your organization.

Broadcast lifecycle statuses

Status	Badge color	What it means	Can it change?
Draft	Gray	The broadcast has been saved but not sent. No emails have been dispatched.	→ Queued when sent
Queued	Blue	The broadcast is scheduled to send and waiting for the dispatch pipeline. No emails have been dispatched yet.	→ Sending, or → Cancelled if you cancel
Sending	Blue (animated)	The broadcast is actively dispatching to your members. Some emails may have already been delivered.	→ Sent, Partial, or Cancelled
Sent	Green	All emails in this broadcast were dispatched successfully.	No further changes
Partial	Amber	Dispatching stopped before all emails were sent — for example, because the broadcast was cancelled mid-send. Some members received the email; others did not.	No further changes
Cancelled	Red	An admin cancelled the broadcast before it finished sending. If it was cancelled while sending, some emails may have been dispatched. See the per-recipient log for details.	No further changes
Failed	Red	A system error prevented the broadcast from dispatching. Contact support if this status persists.	Possible re-queue by support

These statuses appear in the recipients table on the send-detail page, one per member.

Status	What it means
Delivered	The email reached the member’s mail server. (Delivery to their actual inbox isn’t confirmed — that depends on the member’s spam filters.)
Bounced	The email couldn’t be delivered. The Bounce reason column gives more detail.
Pending	The email is in transit. This resolves to Delivered or Bounced within a few hours.
Suppressed	The member was excluded from this send because they had opted out of the relevant email category before the broadcast dispatched.

When you cancel a broadcast, MapleGather records the reason you choose. These are the options: